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Q 1.

Which one of the following would be the BEST to use to produce 100 letters to clients ?

A)  Personal information manager
B)  Email Group
C)  Desktop Publisher
D)  Mail Merge
Q 2.

Opening the hole on a 3.5″ disk will

A)  Copy protect the data
B)  Re-protect the data
C)  Back-up the data
D)  Write protect the data
Q 3.

Which one of the following types of storage devices uses a laser ?

A)  Zip Drive
B)  Magnetic Tape
C)  CD Drive
D)  Hard Drive
Q 4.

The BEST description of the usual directory and folders structure on a computer is a

A)  Tree
B)  Loop
C)  Chain
D)  List
Q 5.

Which one of the following software applications would be the MOST appropriate for performing numerical and statistical calculations ?

A)  Database
B)  Document Processor
C)  Graphics Package
D)  Spreadsheet
Q 6.

Fire wire is faster than which of the following device interconnections ?

A)  Serial
B)  Parallel
C)  USB 1.1
D)  All of these
Q 7.

This type of program acts as an intermediary between a user of a computer and the computer hardware

A)  Operating System
B)  User Thread
C)  Application Program
D)  Superuser Thread
Q 8.

To be effective, a virus checker should be

A)  Replaced Regularly
B)  Never Updated
C)  Updated Regularly
D)  Updated once a year
Q 9.

Programs or data not actively being used by the other units are places on the

A)  Output Unit
B)  Memory Unit
C)  Secondary Storage Unit
D)  Central Processing Unit
Q 10.

Which of the following would not be considered hardware ?

A)  An Operating System
C)  A Keyboard
D)  A Disk